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"Programmes deal with outcomes; projects deal with outputs. Programme management and project management are complementary approaches. During a programme lifecycle, projects are initiated, executed, and closed. Programmes provide an umbrella under which these projects can be coordinated. The programme integrates the projects so that it can deliver an outcome greater than the sum of its parts." Programme management does not replace the need for competent project direction and management. Programmes must be underpinned by a controlled project environment of effective direction, management, delivery and reporting disciplines that are common to all projects within a programme. – MSP®, Best Management Practice, Crown Copyright 2011
"The single most important factor in a person’s success is not their knowledge, education, experience, or charisma—it’s their ability to communicate effectively with others." – David L. Levin (Author), Don't Just Talk, Be Heard!
Let's not forget the important change (a.k.a. improvement) management adage, "Always remember that people buy-in for their own reasons and not yours.” – Anonymous
"Seek First to Understand, Then to Be Understood.” – Stephen R. Covey
"There is no such thing as an ‘IT project’. There are only business projects with an IT component.” – June Drewry, CIO of Chubb Corp., InfoWorld, 2006
"Alone we can go faster.....but together, we can go further!" – African Proverb
"Power struggles create distance and hostility instead of closeness and trust. Distance and hostility create resentment, resistance, rebellion (or compliance with lowered self-esteem). Closeness and trust create a safe learning (and workplace) environment. You have a positive influence only in an atmosphere of closeness and trust where there is no fear of blame, shame or pain." – Jane Nelson
"The best definition of the word culture (workplace included) that I’ve heard is that it’s how people behave when nobody is watching." – Gwyn Morgan
"Adapting to groupthink is a sound survival skill, but allowing yourself to slavishly follow the prevailing norm is most often a form of intellectual and moral suicide. Every culture (workplace included), wittingly or not, pressures each of us to forswear independent, critical thinking, and in so doing, join the herd. Our job is to think our way through this pressure." – Mitchell Frangadakis
• If you don’t measure it, you can’t manage it.
• If you don’t measure it, you can’t improve it.
• If you don’t measure it, you probably don’t care.
• If you can’t influence it, then don’t measure it.
– Peter Drucker & Anonymous
"Achieving zero production defects (doing it right the first time) reduces inspection time and eliminates rework time." – Management Accounting, 6th Canadian Edition
"The practical man is the adventurer, the investigator, the believer in research, the asker of questions, the man who refuses to believe that perfection has been attained.... There is no thrill or joy in merely doing that which any one can do.... It is always safe to assume, not that the old way is wrong, but that there may be a better way." – Henry R. Harrower
"Don't mistake activity with achievement." – John Wooden
"Good managers do things right. Good leaders do the right things." – Vijay K. Verma and R.M. Wideman. Project Management Institute, 1994
"Soft skills deliver hard results. Delivering projects on time and within budget and scope requires more than the ability to apply project management processes and techniques. It also takes soft skills which address the human side of projects. After all, it’s the people who deliver the work, not the tools." – Susan Kemp, Ottawa Centre for Research and Innovation Partnership Conference Series, 2006
The only way to learn about life (or project management) is by exploring. "We shall not cease from exploration. And the end of all our exploring will be to arrive where we started and know the place for the first time." – T. S. Eliot
"Failure begets knowledge. Out of knowledge you gain wisdom, and it is with wisdom that you can become truly successful." – The Standish Group Chaos Report, 1995
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